Frequently Asked Questions
Do you allow pets?
Sorry, but we are not pet friendly. The neighboring motel, O’Sullivan’s, is pet friendly.
I have an emergency and can’t come. Can you wave the cancellation policy?
We have a firm cancellation policy. We understand things happen, but a reservation is a commitment to take a room for the duration of the reservation. Visit the Policy Page for the full Cancellation Policy.
Are there smoking rooms?
All rooms are non-smoking. You are welcome to smoke outside your room. Smoking in a room will result in a cleaning fee added to your bill.
Is there free parking?
Yes, there is free parking on site. There is only 1 parking space allowed per room or suite. All other vehicles or trailers must park at our sister property 1 mile up the road.
Are you close to the village/restaurants/shops/attractions?
Our property is located in the village on the north end of town. We are one block from the center of the village.
Are you on the lake?
Yes, we are directly on Lake George. With 233 feet of sandy beach private to registered Surfside guests.
When is check-in/check-out?
Check-in is at 3pm. Check-out is at 11am.
What are the pool/beach hours?
The pool and beach open at 9am and close at 9pm. Also, towels for the pool and beach are provided at the pool.
When is your Club Hamilton Restaurant open?
Our restaurant is open for breakfast 7 days a week in season serving a breakfast buffet. Hours are limited in the off season.
What can we do there?
You can enjoy our beach and outdoor heated pool. We rent paddleboats and kayaks in season. Enjoy the scenery from our Rooftop Terrace. Check out our Discount Coupon Program for a list of area attractions such as Six Flags Great Escape.